A large amount of help and information is available on the Official Rover Web site. The information below is taken from the Rover Web Site to help to quickly diagnose firmware and/or memory plan faults, which are not covered under warranty.

sorry links below to follow

ROVER & PRIME DIGITAL

• Update meter - SEE HERE
• Format hard drive (single colour display only) - SEE HERE
• Stuck on "BOOT" - SEE HERE
• Power light on but dead unit (no display) - SEE HERE

Please note : If your meter wont update the mem file (Sat and TV plans), and displays an error, (especially if it has LOST the TV or Sat plans), then you need to format the hard drive first before trying to install the mem file by clicking on the link above.